Exercise 12

  1. What's the best way to choose a password?

  2. Something you can remember easily, like a pet's name
    Just numbers, such as a data of birth or your wedding date
    A mix of random numbers and letters
    Don't use more than 6 characters as you'll probably forget them


  3. A customer asks for a copy of the information you store about them. What should you do?

  4. Tell them it is confidential under the Data Protection Act
    Tell them their rights under the Data Protection Act
    Tell them that they are committing an offence under the Data Protection Act
    Print them out a copy


  5. Under the Data Protection Act, data must be..

  6. up to date
    no more than 6 months old
    no more than a year old
    no more than two years old


  7. You have a database of customers that have asked to be kept up to date with the latest films. To create a mailshot you would combine the database with a ...

  8. Spreadsheet
    Email package
    Desktop publishing program
    Word processing application


  9. You want to send a word processing document to a customer but you don't know what word processing package they use. You should convert it to...

  10. RTF
    DOC
    LOT
    WPS


  11. What's the difference between complete and incremental backups?

  12. Incremental backs up what has changed and complete backs up everything
    Incremental backs up everything and complete backs up what has changed
    Incremental is carried out daily and complete is carried out once a week
    Nothing - they are both the same


  13. To protect your computer from virus you should ...

  14. Never use the floppy drive
    Install anti-virus software
    Install anti-virus software and keep it up to date
    Never use the internet


  15. In your database you want to create a query to show everyone in the PE9 area. What should you search for in the postcode field?

  16. PE9
    PE?
    PE*
    PE9*


  17. What's the best way to keep all the headings in your document looking the same?

  18. Format them the same
    Format them using a heading style
    Set up a macro to do it for you
    Just make them bold

  19. How should you dispose of inkjet cartridges?

  20. Burn them
    Crush them and then throw them away
    Recycle them
    Tie them to a balloon and let them go


Hit the Finish Button to see how well you've done!

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